User Surveys

To which degree does a software satisfy the specification of a company? Does the deployed system cover all business processes sufficiently and continuously. How happy are the users and where is room for improvement?

These and other questions confront software vendors while trying to fulfill customer expectations. Direct feedback is essential to increase usability and find out about the weak spots of your product as seen by a user.

The (anonymous) statements provided in the survey by users provide other users an insight into how software solutions are used and general problems and requirements for the IT in relation to feature-scope and architecture. The survey’s have a certain “best practice” character and provide a structured summary of the current IT landscape.

On the basis of comprehensive user surveys a valuable insight of current market developments is gained. The results are evaluated by our market analysts, processed and published as a SoftSelect Trend Report. Currently the following Trend Reports are available to serve as an example (The surveys are in German):

Current User Surveys and Polls